Support Workers - Role Description
Support Workers play a vital role in the care of patients.
Residential support workers look after the physical and mental wellbeing of children or vulnerable adults in care.
If you enjoy helping people and want to make a difference to their lives, this job could be perfect for you.
In this job, it will be important to get on with people of all ages and backgrounds and gain their trust.
You'll need to have understanding and a non-judging attitude.
Work activities As a residential support worker your clients could include children in care, or adults with physical or learning disabilities, mental health problems, addiction issues or other emotional or social needs.
Your day-to-day tasks would vary according to the client group you work with, but might include:
Checking each resident's needs and progress
Providing physical care, which could include bathing, toileting, dressing and feeding
Creating a safe and positive living environment
Setting rules for young people's behaviour
Teaching daily living skills such as budgeting, shopping and claiming benefits providing leisure and creative activities in a safe and supportive setting.
Helping residents to deal with problems and become independent liaising with residents' families and arranging family and home visits
Working with other health and care professionals
Skills, Interests and Qualities
To become a residential support worker, you would need to have some or all of the following:
Excellent communication, time management and organisation skills
The ability to get on with people of all ages and backgrounds and gain their trust
A practical and flexible approach to work
Knowledge of the needs of different client groups
A non-judging attitude
The ability to work in a team and also use your initiative
Computer literacy and administration skills
The ability to assess situations and take action
Mental strength, to cope with challenging situations and clients
Knowledge of child development
An understanding of the effects of bereavement, change and loss
A supportive attitude towards health and wellbeing, and educational achievement
An understanding of safeguarding issues around vulnerable groups.